Bài tập & Lời giải
1. Label the gadgets with the words below.
digital camera digital radio DVD player
e-book reader games console headphones
mobile MP3 player tablet

Xem lời giải
2. Match the parts of the gadgets (1-10) with the words below (a-j).

a battery ◻
b remote control ◻
c case ◻
d screen ◻
e on/off button ◻
f USB port ◻
g power lead ◻
h volume control ◻
i strap ◻
j charger ◻
Xem lời giải
3. Listen to a customer complaining in a shop. Then answer the questions.
1 Which gadget from exercise 1 is faulty?
_____________________________
2 Which three parts of the gadget are mentioned? (Choose from the parts in exercise 2.)
1 _______________
2 _______________
3 _______________
Xem lời giải
4. Listen again and complete the sentences with the words below. Circle the correct speaker (C – customer or SA – shop assistant) for each sentence.
credit happy money receipt refunds something wrong
1 What’s ____________________ with it? C / SA
2 There’s ____________________wrong with the volume control. C / SA
3 Can I have my ____________________ back? C / SA
4 We don’t give ____________________, I’m afraid. C / SA
5 I’m not ____________________about that. C / SA
6 I can give you a ___________________ note. C / SA
7 Have you got the ___________________ with you? C / SA
Xem lời giải
5. Read the Speaking Strategy. Then read the speaking task and write answers to all the questions below.
You are returning a gadget to a shop because one part of it is faulty. Discuss these four issues during your conversation with the shop assistant:
- What the gadget is and how much you paid for it.
- Which part of the gadget has a problem.
- When the problem started.
- What you want the shop to do.
1 What type of gadget did you buy?
________________________
2 How much did you pay for it?
________________________
3 Which part of the gadget has stopped working?
________________________
4 When did the problem start?
________________________
5 Do you want to exchange it or do you want to refund?
________________________
Xem lời giải
6. Now do the task using your notes from exercise 5.